What information do we collect 

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

On our websites we collect and use personal information (including personal contact information, information from your device or website usage information) in order to:

• Respond to queries or requests submitted by you
• Process orders or applications submitted by you
• Administer or otherwise carry out our obligations in relation to any agreement you have with us
• Anticipate and resolve problems with any services supplied to you
• Improve your experience on our website

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

We use different methods to collect data from and about you including through:

Direct interactions: You may give us some information about you by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

• apply for our products or services;
• create an account on our website;
• subscribe to our service or publications;
• request marketing to be sent to you;
• enter a competition, promotion or survey; or
• give us feedback or contact us.

Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookies policy for further details.

Third parties or publicly available sources: We will receive personal data about you from various third parties such as analytics providers or analytics networks.

Information collected from other sources

We also collect cookies on our site for performance related tasks. You can read about the cookies we collect here: http://www.pentum-agency.com

We collect information to analyse the performance of our websites and how different parts of our website  are used. We use Google Analytics to do this. 

Google analytics stores information about how users get to our sites and from which device types, how content is being used whilst on the site and how long users spend on our site.
 
Google Analytics also provides information on interests and demographics of our visitors.

The information is collected using a tag placed on our websites and does not relate to any personally identifiable information being collected.

PENTUM AGENCY does not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

You can read Googles Data Processing Amendment online here.
You can read Googles Data retention policy here

G4S has set our analytics not to expire i.e. the information will be retained in order to allow us to analyse trends in our website usage over time.
 

How can I opt-out of this data collection

If you want to opt out of Google Analytics collection you can install a browser add on.
If you wish to opt out of data collection for demographic and interest data you can do this using Google Ad Settings here.

You can manage your consent via our consent management solution or your browser.